Prestige IT Franchise
Prestige IT is a technology franchise that solves a major headache for small and medium-sized businesses by offering managed IT service solutions that turn technology into an ally rather than an obstacle for clients. We provide a broad array of services to customers, including standard IT services such as installing, configuring and repairing servers, and offering data recovery and repair of devices. What separates Prestige IT from competitors, though, is our emphasis on managed IT services and consultation, coupled with outstanding customer service.
You don’t need to have a professional IT background to succeed as a Prestige IT owner — just a passion for technology and how it can help businesses run more smoothly. What you need to have is an ability to talk with other business owners and identify ways that technology can help make their businesses stronger. Prestige IT owners hire talented technicians to provide the service, but a huge part of growing a great IT business comes from helping customers understand the value they can get from a proactive approach to technology — and that’s where our franchise owners excel by taking advantage of the tools and resources Prestige IT offers in order to craft powerful solutions for customers.
One of our key services is managed IT. It is one of the fastest growing segments of the technology industry for a simple reason: Technology failures are costly for business owners. Computers and IT are ubiquitous in today’s small and medium-sized businesses. Sadly, so are IT problems. When computers and networks stop working, business grinds to a halt. That’s the reality today for millions of businesses.
Nearly all small to medium-sized businesses rely on outsourced IT for help, but that help is often inadequate. It’s common for a business to have to wait hours — or even days — for a response when their technology goes haywire. With every minute the business is shut down — or limping along — revenue, sales opportunities and customer relationships vanish.
Prestige IT was created to become the go-to IT team for these businesses. We offer fast responses to IT challenges, but more importantly, we act as an IT adviser to our customers, monitoring their vital IT systems to prevent problems and eliminate downtime. We also analyze their businesses to recommend specific technology solutions that can help them grow. We’re not just the folks business owners call when something breaks — we are business partners who provide guidance and access to new technologies that can help make our clients more efficient, more profitable and more secure.
The Prestige Business Model
Prestige IT franchises provide an array of services to clients, but the heart of our offering is our managed IT service, which provides maintenance, monitoring, data backup, security and disaster backup solutions. Business customers sign annual contracts for the managed IT services.
There are important advantages for both the franchise owner and the customer.
For the franchise owner, the advantage is a predictable, recurring revenue stream, which gives you peace of mind as you manage and grow your business. Managed IT services also offer greater potential profit margins compared to the typical repair work that most independent IT businesses rely upon.
For the customer, managed IT services mean there will be virtually no downtime. Potential IT challenges are identified and fixed before they have time to become major problems. Maybe it’s a piece of hardware that is starting to show signs of wear and tear. Maybe it’s a piece of software that needs a critical security patch. Maybe it’s just an employee who needs training to efficiently use software. In all those cases, Prestige IT technicians can help. Since the help is covered under a long-term contract, there aren’t a lot of extra charges, which makes IT expenses predictable and budgetable.
Prestige IT owners enjoy other revenue streams as well, including:
As-needed IT solutions. When a problem arises for a customer who does not have a managed IT contract, we provide solutions on an hourly basis. This is how many clients first get to know us.
Software and hardware sales. Prestige IT has used the combined buying power of its nationwide network of franchisees to secure preferred vendor relationships with hardware and software makers, which allows our owners to provide the latest technologies to their customers at highly competitive prices while generating additional revenue.
Prestige IT Franchise Support
Prestige IT has leveraged its national franchise network to provide some unique advantages to franchisees. One example: a 24/7 call center that end-users can use to get help. Another is our branded managed IT software, SystemWatch IT, which provides continuous monitoring of clients’ computers and networks and automatically installs critical patches. These solutions allow Prestige IT franchises to offer amazing value to customers without having to be constantly on call.
We give franchisees and their technicians the tools and support they need to become the go-to IT experts in their communities.
Ready to learn more? Call us now. We look forward to talking with you!